Skip to content

FAQ ​

"This device has been blocked" ​

A guardian blocked the device. Set it up again — with a new code or by signing in.

"That code is wrong or has expired" ​

Codes last 10 minutes and work once. Create a new one in Settings. After several wrong tries you have to wait a few minutes.

"Tap your name first" ​

On shared devices you have to say who you are before changing anything (Who are you?).

"PIN locked" ​

Ten wrong tries lock the PIN. Set a new one on your own phone (Security).

"No connection to the server" ​

Check Wi-Fi or mobile data and tap Try again. The shopping list keeps working offline and sends later (Offline); there you only see this message if the device has never loaded the list.

An item is on the list twice ​

Adding the same name a second time makes WuselWall count it up to 2× instead of adding a second row. To keep it separate for once, give it a slightly different name.

Where are my tiles? ​

Tiles appear when you finish a trip. Until then you type names; after the first trip each becomes a tile.

How do I change the language? ​

WuselWall follows your device's language (German or English).